Privacy Policy

ED Creative Group

Last Updated: March 07, 2025

At ED Creative Group, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services including Backend Coding, Quality Assurance, Mobile App Development, Web App Development, and Professional Services.

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1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

• Name, email address, phone number, and business address

• Billing and payment information

• Professional or employment-related information

• Communication preferences

• Any other information you choose to provide

 

1.2 Technical Information

When you visit our website or use our services, we may automatically collect:

• IP address and device information

• Browser type and version

• Operating system

• Log information and browsing activity

• Cookies and similar tracking technologies

• Referral source

 

1.3 Project Information

In the course of providing our services, we may collect:

• Project requirements and specifications

• User credentials for relevant systems (with appropriate security measures)

• Content and data provided for development purposes

• Feedback and communication records

 

2. How We Use Your Information

We use your information for the following purposes:

• Providing and maintaining our services

• Processing payments and managing accounts

• Communicating with you about projects and services

• Improving our services and customer experience

• Sending promotional materials with your consent

• Complying with legal obligations

• Analyzing usage patterns and trends

• Preventing fraudulent activities

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3. Information Sharing and Disclosure

3.1 Third-Party Service Providers

We may share your information with:

• Cloud hosting providers

• Payment processors

• Project management tools

• Analytics services

• Communication platforms

 

3.2 Legal Requirements

We may disclose your information:

• In response to legal process (court order, subpoena)

• To protect our rights, privacy, safety, or property

• To enforce our agreements and policies

• In connection with a business transfer or acquisition

 

3.3 With Your Consent

We may share your information with third parties when you have given us consent to do so.

 

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data

• Secure development practices

• Regular security assessments

• Access controls and authentication

• Staff training on data protection

Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

 

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes

• Enforce our agreements

When your data is no longer required, we will securely delete or anonymize it.

 

6. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

• Access to your personal data

• Correction of inaccurate data

• Deletion of your data (right to be forgotten)

• Restriction of processing

• Data portability

• Objection to processing

• Withdrawal of consent

To exercise these rights, please contact us using the information in the "Contact Us" section.

 

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure that your personal information remains protected.

 

8. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

 

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain session information

• Remember your preferences

• Analyze website traffic

• Improve user experience

You can manage cookie preferences through your browser settings, but disabling certain cookies may affect your ability to use our services.

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10. Third-Party Links

Our website and communications may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any website you visit.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

 

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@edcreativegroup.com

Phone: +91 9791912347

Address: Elanster Technologies,

                ED Creative Group, 5th Floor, SM Towers,

                Seevaram Village, Perungudi,

                Chennai - 600096.​​

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13. Region-Specific Provisions

13.1 United States Residents

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

 

13.2 European Economic Area Residents

If you are located in the EEA, we comply with the General Data Protection Regulation (GDPR).

 

13.3 Other Jurisdictions

We comply with applicable data protection laws in all regions where we operate.

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By using our services, you acknowledge that you have read and understood this Privacy Policy.